Privacy Policy

Privacy Policy

Effective Date: February 19, 2025
Last Updated: February 19, 2025

1. Introduction

This Privacy Policy ("Policy") describes how Lineup Technologies Inc. ("Company," "we," "our," or "us") collects, uses, processes, stores, and shares information when you ("User," "you," or "your") access or use our Insight API and related services.

By using the Insight API or any services provided by Lineup Technologies Inc., you acknowledge that you have read and understood this Policy and consent to the practices described herein.

If you do not agree to this Privacy Policy, do not use our services.

2. Information We Collect

We may collect and process the following types of information:

2.1 Information Provided by Users

  • Account Information: When registering for API access, we collect your name, email address, phone number, company name, and billing details.

  • Authentication Data: If you sign in via third-party authentication providers, we may collect identifiers and tokens required for authentication.

  • Support & Communication Data: Any information you provide when contacting customer support, submitting inquiries, or participating in surveys.

2.2 Information Collected Automatically

  • API Usage Data: Logs of API calls, request frequency, response times, and errors for service performance and security monitoring.

  • Device & Connection Data: IP addresses, browser type, operating system, referral URLs, and other technical identifiers.

  • Cookies & Tracking Data: We use cookies and tracking technologies to improve service functionality, analytics, and fraud detection.

2.3 Information from Third Parties

  • Integration Partners: If you use third-party services with our API, we may receive data from those integrations.

  • Publicly Available Data: We may collect publicly accessible information for research, fraud prevention, or compliance.

3. How We Use Your Information

We process collected data for the following legitimate business purposes:

  • To Provide and Maintain the API Services: Ensuring uptime, scalability, and secure access.

  • To Improve API Performance: Identifying bugs, optimizing response times, and analyzing usage patterns.

  • For Security & Fraud Prevention: Detecting suspicious activities, unauthorized access, or abuse.

  • For Legal & Compliance Purposes: Ensuring compliance with regulatory frameworks such as GDPR, CCPA, and other applicable laws.

  • For Communication & Support: Sending service updates, responding to inquiries, and providing customer support.

4. Data Retention & Deletion

We retain user data only for as long as necessary to fulfill business and legal obligations, including:

  • API Logs & Usage Data: Retained for up to 12 months for security and analytics.

  • Account Information: Retained while the account is active. Deleted within 30 days of account termination.

  • Cookies & Tracking Data: Users may delete or manage cookies via browser settings.

If you request data deletion, we will securely erase your information unless we are legally required to retain it.

5. Data Sharing & Third-Party Disclosures

We do not sell or rent user data. However, we may share data in the following cases:

  • With Service Providers: Third-party vendors who assist with hosting, analytics, authentication, and support services.

  • For Legal Compliance: If required by law, court order, or governmental request.

  • With Business Partners: Only when necessary for API integrations or authorized collaborations.

  • In Case of Mergers or Acquisitions: If our company is acquired, user data may be transferred under the same privacy protections.

6. Data Security Measures

We implement industry-standard security measures to protect data:

  • Encryption: All data in transit is encrypted using TLS 1.2/1.3.

  • Access Controls: API keys and authentication tokens are secured with multi-layered protections.

  • Monitoring & Audits: Continuous monitoring for unauthorized access or suspicious activities.

  • Incident Response: In case of a data breach, we will notify affected users and regulators as required by law.

Users are responsible for securing their API keys and accounts.

7. User Rights & Compliance

Depending on your location, you may have certain privacy rights under GDPR, CCPA, or similar regulations:

7.1 Rights under GDPR (European Union Users)

  • Right to Access: Request a copy of your personal data.

  • Right to Rectification: Request correction of inaccurate data.

  • Right to Erasure: Request deletion of your data ("Right to be Forgotten").

  • Right to Restrict Processing: Limit how we process your data.

  • Right to Object: Object to data processing based on legitimate interests.

7.2 Rights under CCPA (California Users)

  • Right to Know: Request details about the data we collect.

  • Right to Delete: Request deletion of your personal information.

  • Right to Opt-Out: Opt out of data sharing for targeted advertising.

  • Non-Discrimination: Exercising privacy rights will not result in discrimination or service denial.

To exercise these rights, contact us at privacy@lineupiq.io.

8. Indemnification

Users agree to indemnify, defend, and hold harmless Lineup Technologies Inc., its officers, directors, employees, and affiliates from any claims, damages, losses, or legal fees resulting from:

  • Unauthorized data use or misuse.

  • Violation of this Privacy Policy or applicable laws.

  • Third-party claims arising from API usage.

9. Limitation of Liability

To the fullest extent permitted by law, Lineup Technologies Inc. shall not be liable for:

  • Incidental or consequential damages resulting from data misuse or security breaches.

  • Loss of revenue, profits, or business opportunities due to API restrictions.

  • Unauthorized access or disclosure caused by User negligence.

Total liability under this agreement shall not exceed the fees paid (if any) for API access in the three months preceding a claim.

10. Enforcement & Policy Updates

We reserve the right to:

  • Audit data usage for compliance at any time.

  • Suspend API access for policy violations without prior notice.

  • Update this Privacy Policy periodically.

Users will be notified of significant changes to this policy via email or a notice on our website. Continued use of the API constitutes acceptance of the updated policy.

11. Governing Law & Dispute Resolution

This Privacy Policy is governed by the laws of [Insert Jurisdiction], without regard to conflict of laws principles. Any disputes arising from this Policy shall be resolved exclusively in the courts of [Insert Jurisdiction]

12. Contact & Support

For privacy inquiries or to exercise your rights, contact us at:

📧 Email: privacy@lineupiq.io
🌍 Website: https://lineupiq.io/privacy

For legal concerns, write to:
Lineup Technologies Inc.
8 The Green,
STE R
Dover, DE
19901
USA